The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“The balcony in our room offered amazing views at dusk, making our evenings truly special.” view full review
Thoughtful Touches!
“The welcome card and basket of fruit in our room showed how much the hotel cares about its guests.” view full review
Spacious & Clean!
“The large bathroom was impressively clean and accommodating, enhancing our overall comfort during the stay.” view full review
Superb Comfort!
“The bed was remarkably comfortable, allowing us to enjoy restful nights after exploring the city.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Via Luigi Alamanni 3,
Florence,
Italy,
50123,
Tuscany
Map view
street view
Via Luigi Alamanni 3,
Florence,
Italy,
50123,
Tuscany
City landmarks
Museum
Gallerie Degli Uffizi
1.4
km
Bridge
Ponte Vecchio
1.2
km
Square
Piazza del Duomo
940 m
Church
Cathedral of Santa Maria del Fiore
1.0
km
Museum
Galleria dell'Accademia
1.3
km
Square
Piazzale Michelangelo
2.1
km
Square
Piazza della Signoria
1.3
km
Museum
Palazzo Vecchio
1.3
km
Market
Mercato Centrale
780 m
Museum
Pitti Palace
1.5
km
Landmark
Campanile di Giotto
950 m
Piazza Dei Pitti 1
The Boboli Gardens
1.8
km
Museum
Strozzi Palace
810 m
Museum
Riccardi Medici Palace
900 m
Museum
Museum of Opera of Saint Maria of Fiore
970 m
Museum
San Marco Museum
1.3
km
Museum
Bargello National Museum
1.4
km
Church
Basilica of Santa Croce in Florence
2.0
km
Museum
Museo Galileo
1.4
km
Church
Battistero di San Giovanni
870 m
Museum
Medici Chapel
700 m
Square
Piazza della Repubblica
940 m
Church
Church and Museum of Orsanmichele
1.1
km
Church
Brunelleschi's Dome
1.0
km
Museum
Leonardo da Vinci Interactive Museum
1.2
km
Piazza della Signoria
Loggia dei Lanzi
1.3
km
Nearby
Church
Basilica of Santa Maria Novella
450 m
Church
Ognissanti Church
550 m
Event hall
Palazzo Degli Affari
380 m
Restaurants
Chianineria Trattoria dall'Oste
20 m
Via De' Cerchi 40/R Via Alamanni 3/5 R Firenze
Trattoria Dall'Oste
100 m
29R Via Luigi Alamanni
Fratelli Cuore
140 m
Piazza Stazione Stazione Santa Maria Novella
Antica Trattoria Il Giardino
220 m
Via della Scala 61/R Incrocio Con Via Dell'albero
Caffe' L'Angolo
190 m
Via Della Scala 42 Rosso
Ristorante Belcore
220 m
Via Dell'Albero 28/30 Stazione SMN
Tino Caffe
210 m
Via della Scala 55r
Bar Arcobaleno
470 m
Via Luigi Alamanni 21
Yelo Gelato
240 m
Piazza della Stazione 14 Ingresso Galleria Smn
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
friendly staff
older furniture
average dining quality
7.8/10
Very good
Rooms
7.3
Location
9.0
Service
8.3
Dining
7.3
Guest reviews
7.8/10
based on 25 reviews
4.5/5
based on 1930 reviews
8.9
8.9/10 based on 8576 reviews
#107 of 429 hotels in Florence based on Tripadvisor
Robert
United Kingdom,
May
2024
7.4/10
The hotel is conveniently located near the train station, perfect for travelers needing easy access. The room was smaller than expected with some noise disturbances from outside. The service from staff was exceptional, especially when we encountered a room issue. The dining experience was average, and the location's proximity to attractions made exploring easy.
Rooms
7.0
The room was smaller than expected, and noise from outside could be disruptive.
Service
9.0
The staff was fantastic and accommodating, addressing any issues promptly.
Location
8.0
The hotel's location near the train station was highly convenient for our travels.
Dining
6.0
The dining experience was okay, nothing exceptional.
Facilities
7.0
The hotel offered standard facilities to meet basic needs.
Philip
United Kingdom,
May
2024
7.8/10
My stay at the hotel was a mix of pros and cons. The room was a bit small, especially considering the distance from the main elevator, but it was clean and the bathroom was good, except for the shower shield. However, the elegant and comfortable room offered great value, including breakfast.
Rooms
7.0
The room was basic but clean, with a disappointing size and distance from the main elevator. The bathroom was clean, but the shower shield could be improved.
Service
9.0
The service was exceptional, the staff was lovely and went above and beyond to assist me. I even got back my lost phone thanks to Usman & Dernardo. It's rare to find such proactive and kind service, especially in hospitality.
Location
9.0
The hotel's location was a huge plus, being right across the street from the train station and within easy walking distance to major attractions. It made traveling with luggage effortless.
Dining
7.0
The dining experience was basic but satisfactory, with a decent variety of choices. While the room was a bit noisy, the food quality was good.
Facilities
7.0
The hotel's facilities were satisfactory, offering the essentials for a comfortable stay. It may not be luxurious, but it covers the basic needs of guests.
Gary
United States,
April
2024
8.2/10
The hotel offers comfortable and clean rooms with nice amenities, a very friendly and helpful staff, and an unbeatable location near the train station. Although the dining options were satisfactory, some aspects could be improved in terms of quality. Overall, a great value for the money.
Rooms
8.0
The rooms are clean and comfortable, with a nice setup. Everything was well-maintained, and despite the older furniture, the overall ambiance was pleasant.
Service
9.0
The staff was exceptionally friendly and helpful, always ready to assist with a smile. From providing travel tips to accommodating special requests, their service was top-notch.
Location
9.0
The location is superb, right across the train station, making it very convenient for travelers relying on public transportation. The proximity to the historical center is a big plus for exploring the city easily.
Dining
7.0
The dining experience was decent with a variety of options, although some items like the orange juice and bread could have been of better quality. However, the overall selection was satisfactory.
Facilities
The hotel offers essential facilities for a comfortable stay, from room service to tour assistance. While not extravagant, the amenities provided meet the basic needs of guests.
clean
older furniture
Bob
United Kingdom,
February
2024
7.0/10
Our room looked like it had been through a war with chipped and cracked walls and furniture, which seems to be awkwardly located at another extension. The service was quite far from being fast, but the staff was excellent and very accommodating. The location is just superb, as it is right across the street from the train station. The dining experience was delicious, with a huge buffet and many choices. The facilities were available and quite good.
Rooms
5.0
The room looked worn with chipped and cracked walls and furniture, located at an awkward extension.
Service
7.0
The staff was welcoming and seemed to enjoy helping tourists.
Location
9.0
The hotel is opposite the train station, making it a convenient choice for a short trip to Florence.
Dining
8.0
The dining experience was delicious with a wide variety of choices.
Facilities
7.0
The facilities provided were quite good overall.
Helen
United Kingdom,
January
2024
7.4/10
My stay at the hotel was overall positive. The location was convenient for exploring the town, the rooms were clean and cozy, and the staff was friendly and warm. However, the dining experience left something to be desired with poor-quality items. The facilities were good, and the price was reasonable.
Rooms
8.0
The room I stayed in was comfortable and clean despite some noise from neighboring rooms.
Service
7.0
The staff was friendly and helpful, though it was a bit confusing to distinguish them from visitors due to their casual attire.
Location
9.0
The hotel's location was great for easy access to major sites and public transportation, making it convenient for exploring the city.
Dining
6.0
The dining experience had some drawbacks with poor-quality items, especially the orange juice and bread, but the selection was decent overall.
Facilities
7.0
The hotel's facilities were satisfactory and met my basic needs during my stay.
Will
United Kingdom,
December
2023
7.4/10
The hotel has a lovely, sparkling clean room with a balcony overlooking the city scene; however, the rooms are small but clean. The central location makes it convenient for accessing restaurants and public transport, but there were noise issues overnight. The dining options are great, though sometimes crowded, and the service was accommodating but with some oversight issues.
Rooms
8.0
My room was lovely, sparkling clean with a balcony overlooking the city scene. However, it was small but clean.
Service
7.0
The service was accommodating, they met all our needs. However, there were some oversight issues with who enters the hotel.
Location
7.0
The location was very central to restaurants and walking distance to public transport in all directions; however, noise from the bus parking area was disruptive at night.
Dining
7.0
The dining options were good, although sometimes crowded with many guests. The breakfast was worth the price.
Facilities
8.0
The hotel offers a range of facilities like room service, car hire, tours/ticket assistance, and a welcome drink, adding to the overall experience.
Percy
United Kingdom,
December
2023
8.8/10
I had a great time staying at the hotel, especially enjoying people-watching from the balcony facing the train station and the excellent soundproof room. However, the far distance to the elevator and issues with the safety box were minor downsides. Overall, it was excellent value for money.
Rooms
8.0
I loved the balcony overlooking the train station; it was a perfect spot for people-watching. The room was soundproof and had a new bathroom, which was a nice touch.
Service
9.0
The service was very accommodating, and the staff were kind and helpful. From the receptionist to the breakfast check-in lady, everyone was lovely.
Location
10.0
Being next to the train station was so convenient for my visit to Florence. It made it easy to explore the city and nearby attractions.
Dining
8.0
The dining experience met my expectations, especially by Italian standards. The breakfast was generous and tasty, including eggs and bacon.
Facilities
9.0
The hotel offers various facilities like room service, car hire, laundry, and tours assistance. Everything you need for a comfortable stay.
Matthew
United Kingdom,
December
2023
8.4/10
The hotel's rooms were very basic and not what we expected, but we loved the bath tub and breakfast. The service was fantastic and the staff were very friendly, especially considering they knew we were on our honeymoon. The location was fabulous, perfect for exploring Florence and nearby cities by foot, with easy access to the train station. The dining experience was enjoyable, although it could have offered a bit more variety. Overall, a good value for the price.
Rooms
7.0
The rooms, at this time of year with little to no facility, were very basic and not what we expected. However, we loved the bath tub and breakfast.
Service
9.0
The service was in a fantastic way, and the staff were very friendly. They were welcoming, especially knowing we were on our honeymoon.
Location
10.0
The location was fabulous for exploring Florence by foot and other nearby cities like Pisa and Siena, with easy access to the train station.
Dining
8.0
The dining experience was super in a beautiful top floor room with views of the cathedral below. It could have had a bit more variety.
Facilities
8.0
The facilities were good and provided a comfortable stay.
great location
basic rooms
Jock
United Kingdom,
November
2023
9.0/10
The hotel is a beautiful property located right across the main train station, offering magnificent views. The rooms, though looking like a jail from the outside, were surprisingly soundproof, making for a peaceful stay. The service was top-notch with staff showing professionalism and courtesy at all times. The dining options were varied and satisfying, with healthy choices available. The location is perfect, just 100m from the historical center, and the facilities were well-maintained.
Rooms
8.0
The rooms, while having an appearance like a jail, were soundproof and beautiful with views over the train station.
Service
9.0
The staff was excellent in English, understanding our needs and offering helpful recommendations, displaying professionalism all around.
Location
10.0
The hotel's location is perfect, right across the main train station, making it very accessible to everything in Florence.
Dining
9.0
The dining experience was fantastic with amazing choices and a mix of hot dishes served downstairs.
Facilities
9.0
The facilities were well-maintained and added to the overall satisfaction of the stay.
John
United Kingdom,
October
2023
7.6/10
My stay at the hotel was a delightful experience overall. The room was clean and comfortable, and the staff was exceptionally friendly and helpful. The convenient location near the train station was a major plus, although the dining options could use some improvement. The hotel offered good value for money, but there were a few minor drawbacks worth noting.
Rooms
8.0
The room was clean and comfy with a kettle provided. The breakfast was very good. However, it was a bit far from the main elevator.
Service
7.0
The staff was friendly and helpful, and they kindly explained the limitations of the old heating system. However, it was a bit confusing to distinguish staff members from visitors due to casual attire.
Location
9.0
The location was super convenient, right across from the Santa Maria Novella Train Station. It was easy to access all the famous sights from there.
Dining
6.0
The breakfast was very tasty with fresh foods, but after a few days, it felt repetitive. Some items, like the orange juice and bread, were below expectations.
Facilities
8.0
The hotel offers various services like room service, car hire, laundry, and tours/ticket assistance, enhancing the overall experience.
Colin
United Kingdom,
October
2023
8.2/10
The hotel rooms didn't really feel like 4-star quality as they needed refreshing and didn't seem clean, with a weird smell lingering at 10 pm. However, the service was incredibly knowledgeable, professional, and welcoming despite having an old system. The location is very good, right across the street from the train station yet quiet, comfortable, and safe. The dining experience was excellent with a huge selection of food, and the facilities were top-notch.
Rooms
6.0
The rooms needed refreshing and didn't feel clean, with a weird smell lingering at 10 pm.
Service
8.0
The service was kind and diligent despite the old system in place.
Location
9.0
The location is very good, right across the street from the train station yet quiet, comfortable, and safe.
Dining
9.0
The dining was excellent with a huge selection of food.
Facilities
9.0
The facilities were top-notch.
Mick
United Kingdom,
October
2023
7.6/10
I found the hotel to be conveniently located near the train station and tramway station, resembling a student hall with a layout that felt a bit like a maze. The service was top-notch, with attentive staff throughout my stay. The dining options were of choice but could use some improvement in quality. Overall, a decent stay with a few areas that could be enhanced.
Rooms
7.0
The rooms were reminiscent of a student hall with a layout that felt more like a corridor, but they were clean and provided a comfortable stay.
Service
9.0
From the hotel manager to the cleaning staff, the service was excellent and attentive to all my needs.
Location
8.0
The location near the train station and tramway station was convenient, making it easy to access major tourist places and ensuring a safe environment.
Dining
6.0
The dining options were of choice but could be better in quality, especially the orange juice and bread.
Facilities
8.0
The hotel provides a range of facilities for guests' convenience, including room service, car hire, and laundry services.
Ann
United Kingdom,
October
2023
8.4/10
The hotel was within walking distance of everything we needed to see, with spacious and super clean rooms. The afternoon temperature reached a comfortable 23 degrees Celsius. The service, despite some unfriendliness at checkout, was overall excellent and exceptional, with standout representatives like Marco enhancing the experience. The hotel's location, right across from the railway station and close to historical sites, was extremely convenient. The dining experience offered a decent selection at the buffet. Facilities were well-maintained and convenient.
Rooms
9.0
The rooms were big and super clean.
Service
8.0
The service was exceptional, from the front desk to the breakfast check-in. Marco was a superb representative.
Location
10.0
The hotel's location was fantastic, being across from the railway station and close to most historical sites in Florence.
Dining
7.0
The breakfast buffet offered a pretty good selection and included coffee options.
Facilities
8.0
The hotel's facilities were convenient and well-maintained.
Dean
United States,
September
2023
7.8/10
My stay at the hotel was really pleasant. The rooms were cozy, comfy, clean, and well-furbished, making for a comfortable stay overall. However, there was some noise that slightly affected my comfort. The location, right opposite to the Florence central train station, was incredibly convenient for exploring the city, but the dining experience left something to be desired.
Rooms
7.0
The rooms were cozy, comfy, clean, and well-furbished.
Service
9.0
The service was outstanding. The staff showed courtesy and professionalism at all times, making my stay even more enjoyable.
Location
9.0
The hotel's location right across the train station was incredibly convenient for me. It made exploring the city so easy and accessible.
Dining
6.0
The dining experience was fairly good, but it didn't fully meet my expectations. The food was okay, but I was left wanting more variety and flavor.
Facilities
8.0
The hotel provided a range of services such as room service, car hire, and laundry facilities. However, there were no specific comments about the facilities.
Judith
United Kingdom,
September
2023
8.2/10
The hotel offers a fresh and minimalist design in very clean and tidy rooms, featuring tea and instant coffee for extra convenience outside business hours. However, the rooms themselves appeared very dated with significant wear and tear, including lumpy mattresses and worn towels. The location is highly convenient, just across from the Florence central train station, making it easy to access the city's attractions. The dining options provide a wide variety of delicious choices, especially the superb buffet breakfast. The service was generally good, with some exceptional staff members standing out for their helpfulness.
Rooms
7.0
The rooms, although clean and small, were very dated with noticeable wear and tear, affecting comfort.
Service
8.0
The service was generally good, with exceptional staff members providing attentive care and assistance.
Location
9.0
The location is perfect, right opposite the Florence central train station, ensuring easy access to various attractions.
Dining
9.0
The dining experience was excellent with a wide variety of delicious options, particularly the superb buffet breakfast.
Facilities
8.0
The hotel offers various facilities to enhance the overall stay, ensuring convenience and comfort.